How To Reactivate Your ALAT Account In 3 Simple Steps

Follow our simple guide to reactivate your ALAT account via USSD, the mobile app, or contacting Wema Bank customer care.

Is your ALAT account marked as inactive?

If you answered yes, you have been temporarily barred from using your Wema ALAT Account. However, we’ll lead you through the simple procedure of reactivating your ALAT Account in this article.

ALAT is Nigeria’s first internet bank. Wema Bank, one of Nigeria’s most prominent banks, owns the digital bank.

ALAT allows you to conduct practically all banking transactions without visiting a physical bank branch.

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In this article, we’ll explain how to use Wema Bank’s USSD code, and how to reactivate your Wema Bank account.

So simply keep reading.

About Wema Bank

Wema Bank is a commercial bank and one of Africa’s most resilient financial institutions.

Wema has decades of banking experience, therefore it has remained progressive in giving value to its clients while empowering lives through innovation.

Wema Bank is continually offering new services that are targeted to the needs of its customers at every stage of their lives, assisting them in achieving their objectives.

If you have missed Wema Bank and want to return, you may do so in four simple steps.

Why Is My ALAT Account Marked As Inactive?

Your ALAT account is marked as ‘Inactive’ due to prolonged inactivity.

Another reason your account is showing as inactive is that you violated Wema Bank’s policy.

Furthermore, your account may be dormant since it has been reported multiple times for suspected scam or fraud.

As a result, the account was suspended by the Central Bank of Nigeria (CBN).

ALAT Account Inactive/Restricted

An inactive ALAT account restricts all banking activities including transfers, bill payments, and mobile top-ups.

Reactivating your account, on the other hand, will get you back on track.

Reactivate your Wema ALAT Account easily via USSD, the mobile app, or customer support.

In the meantime, proceed to the following section to discover how to reactivate your ALAT account.

How To Re-activate Your ALAT Account

When your ALAT Account is dormant, use the following steps to activate it:

USSD
Dial *945# and pick the option with the “Account Reactivation” prompt to reactivate your ALAT account through USSD code.

Next, input your ALAT PIN for activity authentication.

ALAT Mobile Banking Application

Retrieve your account number from the ALAT mobile banking app.

If you deposit at least N500 into the account, it will be automatically reactivated.

For ALAT accounts that have been dormant for five (5) years or more, the money deposited method of account reactivation is required.

Contact WEMA Bank

This is another method for reactivating your dormant ALAT account.

WEMA ALAT Customer Care Center can be reached by email at purpleconnect@wemabank.com or hello@alat.ng.

Highlight the reason for composing the email, call it “ALAT Account Reactivation,” and include a copy of your valid ID card in the email’s attachment.

It’s as simple as that to reactivate your inactive ALAT account.

You can easily reactivate your dormant account by using USSD, the mobile app, or contacting hello@alat.ng.

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FAQs

What is ALAT?

ALAT is Nigeria’s first internet bank owned by Wema Bank. It allows you to conduct practically all banking transactions without visiting a physical bank branch.

Why is my ALAT account inactive?

Your account may be marked as inactive for several reasons: not using the account for a long time, violating Wema Bank’s policy, or being reported multiple times for suspected scam or fraud.

How can I reactivate my ALAT account?

You can reactivate your ALAT account via USSD by dialing *945# and following the prompts, depositing at least N500 into your account via the ALAT mobile banking application, or by contacting WEMA Bank customer care via email.

Can I reactivate my account via the mobile application?

Yes, by depositing at least N500 into your ALAT account via the mobile banking application, your account will be automatically reactivated.

What is the WEMA Bank customer care email?

The WEMA ALAT Customer Care Center can be reached via email at purpleconnect@wemabank.com or hello@alat.ng.


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